zs88 Privacy Policy

1. Introduction

zs88 ("we", "us", "our") operates the online casino and sports betting platform available at zs88.asia (the "Platform"). This Privacy Policy explains how zs88 collects, uses, stores, and shares personal data relating to individuals who register an account, visit the Platform, or otherwise interact with zs88 services.

We are committed to protecting your privacy and handling your personal data with care and in compliance with applicable data protection laws. By registering a zs88 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read in conjunction with the zs88 Terms & Conditions. In the event of any conflict between the two documents, the Terms & Conditions shall prevail in relation to matters of contract, and this Privacy Policy shall prevail in relation to data protection matters.

2. Data Controller

For the purposes of applicable data protection legislation, zs88 is the data controller in respect of personal data collected through the Platform. As data controller, zs88 determines the purposes and means of processing your personal data.

If you have any questions about how zs88 processes your personal data, or if you wish to exercise any of your data rights, you may contact the zs88 support team at the email address published on this website. We aim to respond to all data-related enquiries within a reasonable timeframe.

3. Data We Collect

3.1 Identity and Registration Data

When you register a zs88 account, we collect your full legal name as it appears on your CNIC or passport, date of birth, gender, residential address, and nationality. This information is required for account creation and KYC (Know Your Customer) verification.

3.2 Contact Information

We collect your email address and Pakistani mobile phone number at registration. These are used for account communications, security notifications (including two-factor authentication codes), and, where you have opted in, marketing messages.

3.3 Financial and Payment Data

To process deposits and withdrawals, zs88 collects information about your payment methods. This may include JazzCash account numbers, Easypaisa wallet numbers, or bank account details for HBL, UBL, Meezan Bank, or Bank Alfalah. zs88 does not store full card numbers or complete bank account credentials on its own servers — payment processing is handled by third-party payment processors under PCI-DSS compliant infrastructure.

3.4 KYC and Identity Verification Documents

Prior to processing withdrawals, zs88 requires copies of identity documents (CNIC, passport) and, where applicable, proof of address. These documents are processed and stored securely and used solely for the purpose of identity verification and compliance with anti-money-laundering obligations.

3.5 Transaction and Betting History

zs88 maintains records of all deposits, withdrawals, bets placed, games played, and promotional bonuses credited to or used by your account. This data is required for account management, dispute resolution, and regulatory compliance.

3.6 Technical and Device Data

When you access the zs88 Platform, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, session timestamps, and pages visited. This data is used for security monitoring, fraud prevention, and Platform optimisation.

4. How We Collect Your Data

zs88 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, server logs, and similar tracking technologies when you visit or use the Platform.
• Third parties — from KYC verification partners, payment processors, fraud prevention services, and, where applicable, from other platforms if you have linked your account.

5. Legal Basis for Processing

zs88 processes your personal data on the following legal bases:

• Contract performance — processing necessary to operate your account, process transactions, and deliver the services you have contracted for.
• Legal obligation — processing required to comply with anti-money-laundering regulations, KYC requirements, and other applicable legal obligations.
• Legitimate interests — processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming purposes, where those interests are not overridden by your data protection rights.
• Consent — processing for marketing communications and certain cookie-based tracking, where you have provided explicit consent. You may withdraw consent at any time.

6. How We Use Your Data

zs88 uses the personal data it collects for the following purposes:

• Creating and managing your zs88 account.
• Verifying your identity and age in accordance with KYC requirements.
• Processing deposits, withdrawals, and bet settlements.
• Preventing fraud, money laundering, and other financial crimes.
• Monitoring for responsible gaming indicators and applying player protection measures where appropriate.
• Providing customer support and responding to account-related enquiries.
• Sending account-related notifications including transaction confirmations and security alerts.
• Sending promotional and marketing communications where you have opted in to receive them.
• Improving the Platform based on usage data and feedback.
• Complying with legal, regulatory, and audit obligations.

7. Sharing Your Data

zs88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals via JazzCash, Easypaisa, and Pakistani banking partners. These processors operate under binding agreements and are permitted to use your data only for payment processing purposes.
• KYC and identity verification providers — to verify your identity documents and confirm age eligibility.
• Fraud and risk management services — to identify and prevent fraudulent activity on the Platform.
• Game providers — limited technical identifiers may be shared with casino game providers (Evolution Gaming, Pragmatic Play, JILI, PG Soft, and others) to enable game functionality. These providers do not receive personally identifiable information such as your name or financial data.
• Regulatory and law enforcement authorities — where required by law, court order, or regulatory obligation.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of the zs88 business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. Cookies & Tracking Technologies

The zs88 Platform uses cookies and similar tracking technologies to operate the site, maintain your session, and analyse usage. The categories of cookies used by zs88 include:

• Strictly necessary cookies — required for the Platform to function, including session management and authentication. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and login state. These improve your experience but are not essential.
• Analytics cookies — used to understand how users interact with the Platform so that we can improve it. This data is aggregated and anonymised where possible.
• Marketing cookies — used to track the effectiveness of our promotional activities. These are activated only where you have provided consent.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair Platform functionality.

9. Data Security

zs88 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments, and incident response procedures.

While zs88 takes data security seriously, no system is entirely immune to security threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, zs88 will notify affected users in accordance with applicable legal requirements.

10. Data Retention

zs88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Account data is retained for the duration of the account and for a period following account closure as required by anti-money-laundering regulations.
• Transaction records, betting history, and KYC documents are retained for the period required by applicable financial regulations, typically a minimum of five years from the date of the last transaction.
• Support communications are retained for a period sufficient to enable dispute resolution.
• Marketing data is retained until you withdraw consent or for a reasonable period of account inactivity, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

11. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by zs88:

• Right of access — you may request a copy of the personal data zs88 holds about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — in certain circumstances, you may request deletion of your personal data. Note that this right may be limited where zs88 is required to retain data for legal or regulatory reasons.
• Right to restrict processing — you may request that zs88 restrict processing of your data in certain circumstances.
• Right to data portability — where processing is based on consent or contract and is carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact the zs88 support team. We will respond within a reasonable timeframe. We may need to verify your identity before processing your request.

12. Children's Privacy

The zs88 Platform is strictly intended for adults aged 18 and above. zs88 does not knowingly collect personal data from individuals under the age of 18. If zs88 becomes aware that personal data has been collected from a minor, the relevant account will be closed immediately and all associated data will be deleted.

If you believe a minor has registered a zs88 account, please contact our support team immediately so that the matter can be investigated and resolved without delay.

13. Marketing Communications

zs88 may send you promotional communications about offers, new games, sports betting markets, and other Platform features where you have opted in to receive such communications at registration or through your account settings.

You may unsubscribe from marketing communications at any time by updating your notification preferences in your account settings or by contacting the zs88 support team. Opting out of marketing communications will not affect transactional or account-related messages, which zs88 is required to send regardless of marketing preferences.

14. Changes to This Privacy Policy

zs88 reserves the right to amend this Privacy Policy at any time. When material changes are made, we will notify registered users via the Platform or by email to the address registered on your account, and we will update the "last updated" date at the top of this page.

Your continued use of the zs88 Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy. We recommend that you review this page periodically to stay informed of how zs88 handles your personal data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zs88 handles your personal data, please contact our support team. Details are provided in the footer of this page. Our support team is available 24 hours a day, 7 days a week in English, and we aim to respond to all data-related enquiries promptly.